Refund policy

Return & Exchange Policy – Samriddh Official

At Samriddh Official, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help.

1. Return Eligibility

• Items must be returned within 7 days of delivery.

• Products must be unused, unworn, and in original packaging with all tags intact.

• Any item showing signs of use or damage will not be eligible for return.

2. Exchange Policy

• Exchanges are allowed for size issues or defective products only.

• Exchange requests must be raised within 7 days of delivery.

• Subject to product availability.

3. Non-Returnable Items

• Products purchased on sale or discount (unless defective).

• Items damaged due to misuse or improper handling.

4. Return & Exchange Process

To initiate a return or exchange:

• Please email us at info@samriddhofficial.store with:

  • Your order number

  • Product details

  • Reason for return/exchange

  • Supporting images (if applicable)

Our team will review your request and guide you through the next steps.

5. Refund Policy

• Once the returned item is received and inspected, we will notify you.

• Approved refunds will be processed within 5–7 business days to your original payment method.

6. Shipping Charges

• Return shipping costs are to be borne by the customer unless the product is defective or incorrect.

• Original shipping charges (if any) are non-refundable.

7. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at info@samriddhofficial.store with clear images.

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We appreciate your trust in Samriddh Official and are committed to providing you with the best shopping experience.